If you are not satisfied with our service, please contact us. Almost all products at Removal.AI are covered under the 14 Days Money Back Guarantee policy. This policy is applicable if the following criteria are satisfied:
1. You made your purchase for the first time.
2. The purchase was made within the last 14 days.
3. You are not satisfied with the result quality and/or have no use for removed background images generated by our service.
4. You processed a total of less than 50 images in any resolution.
5. Your account, your personally and/or your company have not made use of this policy before.
To place a refund request, please contact us with the following information:
Name:
Email Name:
Order Number:
Subscription Name:
We will review your request and get back to you within 48 to 72 hours.
Purchases outside of the 14 Days Money Back Guarantee are generally non-refundable. If you are not happy with your subscription, you can cancel it any time. If you have question, we are happy to assist you. The following purchases are not covered under the 14 Days Money Back Guarantee:
– Purchases made with special coupons.
– Customized subscriptions/offers.
– Purchases made specifically for our manual services.